UPDATE: Here’s the official info from Zenimax community managers (source):
Last night a few North American users reported inventory-related issues with their character account, such as seeing additional inventory items appear, or seeing items that were not earned through gameplay. We’ve identified and fixed the problem, but the issue necessitated some downtime overnight for the North American megaserver. This problem has not manifested on the European server, so it continues to run as normal. The fix will be implemented as soon as all required pre-testing is complete this morning.
We were already planning to push a new game build to both servers this morning, and we will continue to work towards this. Stay tuned for complete patch note shortly. In addition to this aforementioned priority fix, we are also working quickly to restore our ‘send in-game mail’ functionality, some content blocking fixes that are preventing some users from finishing quests, and a few other tweaks. Our goal is to have all of these fixes initiated later this morning, eastern US time.
We will update this post as soon as we have an exact timeline for the service to be restored.
UPDATE 2:
As of noon EDT, we are currently looking at a maintenance completion ETA of 1-2 hours.
Thank you all for your patience. If you haven’t checked out the patch notes yet, you can view them here in English, French, and German.
UPDATE 3 (8:36PM CET):
We will be bringing the North American megaserver back online momentarily. Thanks to everyone for your patience!
You probably noticed that you can’t log into the game right now. It seems that there is an unscheduled maintenance taking place on North American megaserver. Here’s the official announcement:
“We are bringing the North American megaserver down for maintenance on April 2nd, at 1 AM EST. We’ll let everyone know when this operation has ended as soon as we have an update. Thanks for your patience!”
We’ll try and keep you posted about when the servers come back up and if there are any news regarding the issue.